Frequently Asked Questions

How to become a stockist?

To become a stockist, click on "Register for an account" and complete the online Wholesale Registration Form. Once your application is approved, you can easily place orders online. You must be a registered business to access wholesale discounts.

Is there a minimum order value

For FIS (Free Into Store) orders, BMS Brands requires a minimum order of $250.

Orders below this amount are subject to a freight / handeling charge of 12% of the order value and will be automatically applied at the checkout.

How do I order online?

Log in to your wholesale account (once it's established) and add
products to your cart. You can choose to pay on account or with a credit card at the checkout. We accept Visa, Mastercard, and American Express.

How do I find products I'm interested in?

Explore our wide range of products by browsing through Brands or
Categories. Check out our New Arrivals or Popular items. If you prefer, you canbrowse our entire product catalog by clicking here.

What are BMS Brands payment terms

All first orders are on a pro-forma basis. Once a reliable trading
history is established, you can apply for a wholesale credit account.

Existing account holders are required to pay 30 days EOM from date of invoice. BMS Brands does not send orders to customers with outstanding accounts.

How are backorders managed

If an ordered item is not available at time of dispatch, the item will be placed on backorder. If you do not accept backorders; please contact customer service and we will make sure your account is flagged to not accept backorders.

When can I expect my delivery

We strive to get your goods to you in a timely manner. Dispatch typically occurs within 48 hours of receiving an order. During busy periods, particularly trade
fair times or seasonal retail peaks, extra time may be required to process your order.

Shipping times vary depending on carrier and location. Typical transit time is 2-3 business days.